Christine's Place Privacy Policy
Privacy of Personal Information Policy
In accordance with applicable laws, Christine’s Place is committed to protecting the
privacy of its clients, members, donors, volunteers, employees, directors, officers, and any
other persons about or from whom Christine’s Place collects personal information.
Christine’s Place embraces the principles of the Canadian Standards Association Model
Code for the Protection of Personal Information to ensure that all personal information is
properly collected, used only for the purposes for which it is collected, and disposed of in
a safe and timely manner when no longer required.
1. ACCOUNTABILITY
Christine’s Place is responsible for maintaining and protecting the personal information
under its control. Christine’s Place has appointed a Privacy Officer who is responsible to
ensure that Christine’s Place complies with its privacy obligations in accordance with
applicable privacy laws.
2. IDENTIFYING PURPOSES
Christine’s Place collects and uses personal information for a variety of purposes including,
but not limited to,
• providing services to individuals receiving services through Christine’s Place;
• establishing and maintaining client files and contact information;
• managing payroll and benefits;
• employee performance evaluations;
• establishing and maintaining a donor management system, including donor contact
information.
Christine’s Place shall identify and explain the purposes for which it collects personal
information, to the person from whom the personal information is being collected, before
or at the time the information is collected.
3. CONSENT
Consent will be obtained from the person whose personal information is collected, used,
and disclosed unless obtaining the consent would be inappropriate or not required by
law. Sometimes the person’s consent may be implied by virtue of their involvement or
support for Christine’s Place or because of the person’s conduct within Christine’s Place.
When it is appropriate, written consent will be obtained.
Written consent will be kept on file for as long as the information is reasonably necessary.
A person may withdraw his or her consent at any time, subject to legal or contractual
restrictions and reasonable notice. The person will be informed of reasonably foreseeable
implications of the withdrawal.
4. LIMITING COLLECTION
Information collected will be limited to that required for the purpose or purposes identified
by Christine’s Place. Christine’s Place is committed to collecting personal information in a
fair, open, and lawful manner.
5. LIMITING USE, DISCLOSURE, AND RETENTION
Personal information shall not be used or disclosed for purposes other than those for
which it was collected, except with the consent of the person or as required by law. All
collected personal information shall be destroyed, erased, or made anonymous as soon as
the purpose for which it was collected is no longer relevant, or as permitted by the
law. Nothing in this Privacy Policy prevents the Christine’s Place Board or its staff from
collecting, retaining, and using information related to individuals involved, supporting or
receiving services through Christine’s Place, since such information assists in providing
quality services to those involved or receiving services.
6. ACCURACY
Personal information shall be maintained in an accurate, complete, and up-to-date format
as necessary in order to fulfill the purposes for which it was collected.
7. SAFEGUARDS
Personal information will be protected by security safeguards that are appropriate to the
sensitivity of personal information. This safeguarding could include physical measures
such as locked filing cabinets and premises security, organizational measures such as
restricted access to files with personal information or technological measures such as
strong passwords and security software.
8. OPENNESS
Information regarding the privacy policy procedures of Christine’s Place, as well as the
personal information management, shall be available as requested. The information will
include:
• Name and contact information of the Privacy Officer
• Means of gaining access to personal information held by Christine’s Place
• Copy of any brochures or other information that explains Christine’s Place policies,
standards, or codes
9. ACCESS TO PERSONAL INFORMATION
Access to personal information will be granted, where Christine’s Place is legally required
to release the information and provided that the disclosure does not violate any applicable
statutes or contracts, to the person to whom the information pertains where there is an
appropriate written request. The existence, use, and disclosure of personal information
will be granted within a reasonable time. Any inaccuracy or incompleteness of personal
information will be amended as required.
10. CHALLENGING COMPLIANCE
Complaints or inquiries about the collection, use, disclosure, or retention of personal
information and Christine’s Place's compliance with these ten principles should be directed
to the Privacy Officer. The Privacy Officer will investigate complaints and ensure that
appropriate measures are taken.
SECURITY
Christine’s Place is committed to ensuring the security of your personal information. To prevent
unauthorized access, maintain data accuracy, and ensure the proper use of information, we have
established and implemented appropriate physical, electronic, and managerial procedures to
safeguard and secure the information we collect in person and virtually.
Christine’s Place uses Internet Encryption Software. This protocol is used when collecting or
transferring sensitive data such as credit card information. Any information you enter is encrypted
in your browser, sent over the public internet in encrypted form, and then decrypted at our server.
Your personal information, credit card information, and any other personal information is received
by a couple of designated trusted members of Christine’s Place for processing.
TRAIL SOFTWARE, INC. PRIVACY POLICY
This Privacy Policy (this “Privacy Policy”) describes Trail Software’s (d/b/a Kindful) (“Trail Software”, “Kindful,” “we,” “us,” or” “our”) collection, use, and disclosure of “personal information” that may be collected by Kindful anytime you (“you” or “user”) visit our website, [https://www.kindful.com] (this “Site”). “Personal information” means information about an identifiable individual who can be directly or indirectly identified, which does not include information of an aggregate or anonymous nature where a specific individual or individuals cannot be identified.
BY SUBMITTING YOUR INFORMATION THROUGH THIS SITE, YOU CONSENT TO THIS PRIVACY POLICY AND TO KINDFUL’S) COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION ACCORDING TO THE TERMS OF THIS PRIVACY POLICY. THIS SITE IS A GENERAL AUDIENCE SITE AND DOES NOT KNOWINGLY COLLECT PERSONAL INFORMATION FROM CHILDREN UNDER 13 YEARS OF AGE. IF YOU ARE UNDER 13 YEARS OF AGE, YOU ARE NOT PERMITTED TO USE THIS SITE.
This Privacy Policy is applicable only to this Site and does not apply to any third party websites or to other companies or persons. This Site may contain links to, and media and other content from, other sites. Because of the dynamic media capabilities of this Site, it may not be clear to you which links are embedded in this Site and which are embedded in third-party media or content. Kindful cannot and does not guarantee the privacy policies and practices of any third party. Kindful does not control, operate, or endorse any information, products, or services of any third-party websites that may be reached through links from this Site. The use of any personal information provided by you to such third party will be governed by that party’s privacy policy. If you are unsure whether a website is controlled, affiliated, or managed by Kindful, you should review the privacy policy at each linked website to determine how that site treats your personal information.
TRAIL SOFTWARE MAY CHANGE THIS PRIVACY POLICY FROM TIME TO TIME. THE REVISED POLICY WILL BE POSTED ON THIS SITE. Your continued use of this Site after Kindful posts a revised Privacy Policy signifies your acceptance of the revised Privacy Policy and your consent to Kindful’s collection, use, and disclosure of your personal information according to the terms of the updated Privacy Policy. It is therefore important that you review this Privacy Policy regularly to ensure you are updated as to any changes. This Privacy Policy was last revised on July 1, 2019.
Information we collect and how we may use it
If you are a customer of Kindful, we collect certain information about you in order to provide you with our donor management system and/or online payment service (the “Service”). When you register for the Service we will request some personal information such as your name and email address, and information about your organization such as the name of your organization, Tax ID, mailing address, and tax designation. Furthermore, if you are opening a merchant account, Kindful may also obtain information about you from third party sources, including, without limitation, consumer reporting agencies. This information is used to contact you about the services on our Site for which you have expressed an interest. As part of the Service, we may also collect donor information on behalf of your organization. Except as may be expressly set forth herein, we will not use any donor information collected on your behalf for any purpose other than to provide the Service. Any tax or financial information we collect is used only to bill you for the Service. If you purchase the Service by credit card, this information will be transmitted to our credit card merchant account provider, and may be forwarded to your credit card provider. We do not store credit card information.
If you are a donor for a Kindful customer, we collect certain information from you in order to process your donation (“Donor Information”). Kindful will use Donor Information during the course of providing the Service to such Kindful customer. Kindful may also use Donor Information at an aggregate level for internal business analyses and fraud prevention. During the course of providing the Service to Kindful customers, Kindful may disclose Donor Information to banks, processors, card associations, and other financial institutions that are involved in the course of processing or screening the transaction applicable to the Donor Information.
We may use personal information for internal purposes to provide you with other products and services, or to contact you regarding administrative notices or communications relevant to you on this Site. In addition, we may use personal information to provide or improve products or services that you have requested.
Please note that personal information does not include “aggregate” information, which is data we collect about a group or category of users, from which individual identities or other personal information has been removed. This Privacy Policy in no way restricts or limits our collection, use, or our ability to sell such aggregate information.
Additional Limits on Use of Google User Data: Notwithstanding anything else in this Privacy Policy, the following types of your Google data will be subject to these additional restrictions:
We will only use access to read Gmail message bodies (including attachments), metadata, headers, and settings to display emails to authorized users of Kindful and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.
We will not use this Gmail data for serving advertisements.
We will not allow humans to read this data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for our internal operations and even then only when the data have been aggregated and anonymized.
When we disclose your information
Kindful takes your privacy very seriously. The information we collect is used to provide the Service, and, in general, is not shared with or sold to other organizations for commercial purposes. However, there are times when it may be advantageous for Kindful to make certain personal information about you available to companies that Kindful has a strategic relationship with or that perform work for Kindful to provide products and services to you on our behalf. These companies may help us process information, deliver products or services to you, provide customer service, manage and enhance user data, assess your interest in our products and services, or conduct user research or satisfaction surveys. We may also disclose your personal information, if you have authorized us to act on your behalf to initiate the creation of a merchant account for the purpose of accepting donations by credit card.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
In addition, Kindful may sell, transfer or otherwise share some or all of its assets in connection with a merger, acquisition, reorganization or sale of assets, or in the event of bankruptcy. In such an event, personal information may be one of the assets transferred.
How we protect your personal information
Kindful takes precautions to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission that can be guaranteed against any interception or other type of misuse.
You can help us by also taking precautions to protect your personal data when you are on the internet. Do not share your registration information with anyone, and make sure you use a secure web browser.
Accessing your information
This Site may contain web pages through which you can correct or update some of the personal information you have provided to us. Kindful will make a good faith effort to make requested changes and correct your data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate purposes.
Cookies and other technologies
To make this Site more useful to you, we automatically gather general statistical information about this Site and its visitors, such as IP addresses (and information tied to IP addresses, such as screen size, color depth, language, java enabling, flash version, page title, host name, referring source, and page path), browsers, pages viewed, number of visitors, services purchased, etc. In doing so, we do not reference you by name, email, mailing address, or any similar personal information. We use this data in the aggregate to learn about our visitors and to improve our ability to cater to their needs. We may use third party vendors to gather general statistical information about this Site and its visitors as well as to perform certain services on behalf of this Site, such as hosting this Site, designing or operating this Site’s features, or performing other administrative services. We may provide these companies with access to your personal information to carry out the services they are performing for you or for Kindful.
As part of our service, we also use cookies to store and sometimes track information about you. A “cookie” is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Generally, we use cookies to remind us who you are, to give you easier access to repeatedly used account information, to gather statistical information about usage, to research visiting patterns, and to help target advertisements based on user interests. In some instances, our partners and advertisers appearing at this Site may use their own cookies. Your web browser settings, which you may change at any time, determine if and how a cookie will be accepted. By changing those settings, you can accept all cookies, be notified when a cookie is set, or simply reject all cookies. If you decide to reject all cookies, please be aware that you may be required to re-enter your information more often and certain features of this Site may be unavailable to you.
Your California Privacy Rights
Residents of the State of California, under a provision of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed personal information during the preceding year for direct marketing purposes. Alternatively, the law provides that if the company has a privacy policy that gives either an Opt-out or Opt-in choice for use of your personal information by third parties (such as advertisers) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.
Kindful qualifies for the alternative option; it has a comprehensive privacy policy and provides you with details on how you may either Opt-out or Opt-in to the use of your personal information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your personal information for marketing purposes during the preceding year.
If you are a California resident and request information about how to exercise your third party disclosure choices you must send a request to support@kindful.com.